HP Digi Van – Revolutionizing Outreach Program

Conceptualized By: Encompass Events
Core Team Member: Vikram Singh Parmar

Project Overview

The HP Digi Van project was a groundbreaking initiative, designed to expand HP’s reach across India. This first-of-its-kind project aimed to bring HP’s laptops and printers directly to untapped markets, blending innovative on-ground activation with local dealer participation. The vans were transformed into mobile stores, showcasing HP’s products and enabling direct sales.

As a core team member, Vikram Singh Parmar played a pivotal role in conceptualizing and executing this ambitious project, scaling it from the first van to a fleet of five that traversed the country, boosting sales and brand visibility.


Key Objectives

  1. Market Penetration: Target underserved markets to increase HP’s presence and sales.
  2. Localized Sales Enablement: Empower local dealers by providing a mobile platform for direct sales.
  3. Brand Awareness: Create a strong impression of HP’s commitment to innovation and accessibility.
  4. Consumer Engagement: Deliver an interactive, hands-on experience to potential customers.

Challenges

  1. Operational Scale: Managing logistics for vans traveling across diverse geographies and terrains.
  2. Dealer Collaboration: Coordinating with local dealers to ensure seamless product availability and sales.
  3. Customer Education: Introducing and familiarizing new consumers with HP’s range of products.
  4. Resource Management: Setting up store-like interiors and tech demonstrations in a limited space.

Approach

  1. Innovative Van Design:
    • Designed the vans to resemble fully functional stores, complete with demo zones for laptops and printers.
    • Equipped each van with interactive displays and sales counters managed by local dealers.
  2. Scalable Rollout:
    • Started with one van and scaled to five, ensuring operational excellence and consistency.
    • Strategically planned routes to cover key towns across India.
  3. Dealer Empowerment:
    • Partnered with local dealers to sell products directly from the vans.
    • Provided training to dealers on HP’s product offerings and sales techniques.
  4. Customer Engagement:
    • Conducted live demos and interactive sessions to showcase product features.
    • Offered on-the-spot sales and promotions, making the experience convenient for customers.

Results

  1. Increased Sales: Boosted sales of laptops and printers significantly in untapped markets.
  2. Market Penetration: Successfully reached consumers in over 100’s of towns, creating a lasting impression of HP’s accessibility.
  3. Dealer Growth: Strengthened relationships with local dealers by increasing their visibility and sales potential.
  4. Customer Interaction: Enabled thousands of customers to experience HP products firsthand, increasing trust and interest in the brand.

Key Metrics

  • 5 Vans Deployed: Operational across various states in India.
  • 100+ Towns Covered: Targeting regions with limited tech retail access.
  • Thousands of Units Sold: Direct sales of laptops and printers soared in remote markets.

Testimonial

“The HP Digi Van was a game-changer for us, transforming how we connected with customers in smaller towns. This project not only drove sales but also helped build trust and awareness for HP’s innovative products.”

Project Information

Client

HP (Hewlett-Packard)

Date

February 1, 2007